Sky Heavers
Live Chat Customer Support

Live Chat Customer Support

Complete Knowledge of Product/Process

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When outsourcing to third party, the interpersonal skills and competency of these virtual employees directly influence the provided services. We provide certified physiological and emotional training to our every employee so that a professional corporate environment is created. Our employees cultivate a positive outlook, keep their mood swings and emotions under stringent control, show real interest in solving problem, actively listen to customers, be assertive and bridge a strong connection between company and customer using their adroit interpersonal skills.

Enjoy Patience and Flexibility

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When following some mutual goals and targets for our clients, we take the lead to accomplish it. The supervision by experienced staff, frequent training, regular monitoring and years of experience incorporate sterling confidence to lead the assignment. We thoroughly study your business operations to analyze the strengths and weaknesses, study your competitors that you admire, and design the most effective campaign that help you lead in the market. By hiring our virtual staff with peerless leadership skills our customers are achieving their objectives and enjoying lucid growth.

Create Empathy to Resolve Every Concern

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The long term success of business and elevation of the growth depends upon the professionalism of the organization. The commitment, confidence, and behavior of employees reflect the professionalism throughout the course of relation with company. Self-motivation and persistent training of employees is required to incorporate critical thinking, problem solving attribute, conduct ethical actions, and initiate professional demeanor. Our agents undergo special physiological pedagogy to be organized, accountable, and responsible while dealing with our clients’ customers. To imprint the professional corporate image our staff show effective time management, remain focused, be poised, possess soft skills, and give respect to every customer.

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    Discover Industries

    Individually Trained Agents for Specific Industry, E-Commerce,Travel & Tourism, Information Technology.

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    E-Commerce

    Increase Customer Satisfaction with especially E-Commerce Tailored Contact Center Services for E-Commerce.

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    Travel & Tourism

    Promptly Answer Every Query with Our Efficient Customer Care Service for Travel and Tourism Agencies and Travel & Tourism Industry.

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    Information Technology

    Increase Customer Satisfaction with Especially Contact Center Services for Information Technology.

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    Health Care

    Increase Customer Satisfaction with Especially Tailored Contact Center Services for Healthcare Industry

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    Food & Beverage

    Promptly Answer Every Query with Our Efficient Customer Care Service for Restaurants and Food Chains

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    Financial Services

    Promptly Answer Every Query with Our Efficient Customer Care Service for Financial Institutes and Financial Market.

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    Service Provider

    Promptly Answer Every Query with Our Efficient Customer Care Service for Services Oriented Businesses

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    Enable Better Customer Experiences with Us

    Enjoy every callers’ details with well sorted data. We keep records of every caller ensuring security and maintenance.
    experience
    Our 100% US-based agents are locals with thick American accent that is very easy for your callers to understand.
    experience
    Generating leads by cold calling and answering calls to gratify the grievance. We offer one stop solution to all needs.
    experience
    Our latest technology, modern handsets and experience to control pitch of voice ensure crystal clear sound.
    experience
    To ensure satisfaction and non-stop operations our trained and skillful live agents are available 24/7/365.
    experience
    To keep up-to-date with new techniques and policy update, we provide regular training to our telephone agents.
    experience
    We keep record of every caller and every data. This data collection is available only to you to access and evaluate.
    experience
    To ensure full energy is pumped from all sides, our live chat, social media, and answering service teams work in coordination.
    experience
    Customized Answering Service empowers you to enjoy our services tailored to capture your individual necessities.